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The Printer Could Not Connect To Web Services

You may want to perform a print job, but it takes a very long time before the document is printed. Or that the router can’t even find your printer. This is a common problem. But don’t worry, we have the solution.

What’s the problem?

Printers and other devices sometimes spontaneously want to be disconnected. As a result, you can no longer print carefree. The printer could not connect to web services but with the IP address’s network settings (TCP/IP network).

The printer may (since an update) automatically connect to the network through a WSD port. Web Services for Devices (WSD) automatically searches for your printer and assigns an IP address to it. But when a printer is rebooted, for example, it may suddenly be associated with a different IP address, causing a delay.



Every device has an IP address, and there are two ways to capture the IP address for your devices connected to your network:

  1. A static IP address: you set this manually and will not be able to change
  2. A dynamic IP address (via the DHCP server): this is automatically assigned by your router to your device for a certain time. A certain range (scope) is defined with IP addresses where the router chooses an IP. For example, the range is from IP address 50 to IP address 150. This only considers IP addresses within the range that the router has already assigned.
  3. The problem usually lies with the automatic recording of a dynamic IP address. If another device is also automatically assigned an IP address, for example, when someone connects to your Wi-Fi network, it may get the IP address that your printer had. This creates confusion, and your printer can no longer be easily found. In addition, this results in a slow connection because the correct IP address has to be found or even no connection.

READ MORE: How to work when your printer Would not Print

What is the solution?

Giving a fixed (static) IP address to your printer will always remain the same. However, be careful not to accidentally grab an IP address that falls within the DHCP range of the DHCP server because it can just assign it to another device.

You can change the domain of your DHCP server and the IP addresses in your router. These settings are slightly different per router. So take a good look at which router you have and just Google: Router settings + the name of your router.

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Location: United States

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